Understanding payment request status
- Approval Y/X : the payment request required X approvals and has been already approved Y (eg. for Approval 2/3 : your request required 3 approvals and has been already approved twice)
- Approved : the payment request has been totally approved and bank order can be created
- Ready to pay : the bank order has been approved and is being approved in the Bank orders tab
- Sent to bank : the bank order has been approved and sent to the bank for payment
- Paid : the payment has been made
- Declined : the payment request has been declined
- Payment failed : the payment has failed (refusal by the bank due to available funds, 3D secure verification failed)
- Cancelled : the payment request has been cancelled
Checking the status of my payment request
- Go to Payment requests tab on Payflows
- Check the status of your requisition on the Status column